Anger Management

Benjamin Franklin once said, "In this world nothing can be said to be certain, except death and taxes."  We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Anger Management Course Outline:
 
Module One: Getting Started

  •     Icebreaker
  •     Ground rules
  •     The parking lot
  •     Workshop objectives
  •     Action plans and evaluation forms

 
Module Two: Understanding Anger

  •     The Cycle of Anger
  •     Understanding Fight or Flight
  •     Common Myths About Anger

 
Module Three: Do’s and Don’ts

  •     Unhelpful Ways of Dealing with Anger
  •     Helpful Ways of Dealing with Anger

 
Module Four: Gaining Control

  •     A Word of Warning
  •     Using Coping Thoughts
  •     Using Relaxation Techniques
  •     Blowing off Some Steam

 
Module Five: Separate the People from the Problem

  •     Objective vs. Subjective Language
  •     Identifying the Problem
  •     Using "I" Messages

 
Module Six: Working on the Problem

  •     Using Constructive Disagreement
  •     Negotiation Tips
  •     Building Consensus
  •     Identifying Solutions

 
Module Seven: Solving the Problem

  •     Choosing a Solution
  •     Making a Plan
  •     Getting it Done

 
Module Eight: A Personal Plan

  •     Understanding Hot Buttons
  •     Identifying Your Hot Buttons
  •     A Personal Anger Log

 
Module Nine: The Triple A Approach

  •     Alter
  •     Avoid
  •     Accept

 
Module Ten: Dealing with Angry People

  •     Understanding the Energy Curve
  •     De-Escalation Techniques
  •     When to Back Away and What To Do Next

 
Module Eleven: Pulling it All Together

  •     Process Overview
  •     Putting it Into Action

 
Module Twelve: Wrapping Up

  •     Words from the Wise
  •     Review of Parking Lot
  •     Lessons Learned
  •     Completion of Action Plans and Evaluations