Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.


Change Management Course Outline:
Module One: Getting Started

  •     Icebreaker
  •     Ground rules
  •     The parking lot
  •     Workshop objectives
  •     Action plans and evaluation forms

Module Two: Preparing for Change

  •     Defining Your Strategy
  •     Building the Team

Module Three: Identifying the WIIFM

  •     What’s In It For Me?
  •     Building Support

Module Four: Understanding Change on an Individual Level

  •     Clearing
  •     Programming
  •     Processing

Module Five: Managing the Change

  •     Developing a Change Management Plan
  •     Developing a Communication Plan
  •     Implementing the Plans

Module Six: Gaining Support

  •     Gathering Data
  •     Addressing Concerns and Issues
  •     Evaluating and Adapting

Module Seven: Making it all Worthwhile

  •     Leading Status Meetings
  •     Celebrating Successes
  •     Sharing the Results and Benefits

Module Eight: Using Appreciative Inquiry

  •     The Four Stages
  •     The Purpose of AI
  •     Examples and Case Studies

Module Nine: Bringing People to Your Side

  •     A Dash of Emotion
  •     Plenty of Facts
  •     Bringing it All Together

Module Ten: Building Resiliency

  •     What is Resiliency?
  •     Why is it Important?
  •     Five Easy Steps for the Leader and the Individual

Module Eleven: Building Flexibility

  •     What is Flexibility?
  •     Why is it Important?
  •     Five Easy Steps for the Leader and the Individual

Module Twelve: Wrapping Up

  •     Words from the Wise
  •     Review of Parking Lot
  •     Lessons Learned
  •     Completion of Action Plans and Evaluations